Shipping, Returns & Exchanges:
Tracking is provided on ALL orders. However, tracking is only valid when in the US. Once the package leaves the US for international orders it will not update.
United States Shipping
Items will be shipped within (2-7 days) within the US.
USPS International 1st Class (5-12+ business days)
Tracking is only available when the package is in the United States. Wild Beasts Art is not responsible for delays due to customs which may be a few days to a few weeks.
We will ship USPS First Class to just about anywhere the customer is located. Tracking is only available when the package is in the United States. Wild Beasts Art is not responsible for lost packages or delays due to customs which may be a few days to a few weeks.
Return and Exchange Policy
Unfortunately, every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace you for your item if the sale date was within the last 30 days. Check out our handy list below to determine if you are eligible for a replacement.
Our Responsibility: Oops! Somewhere along the way we made a mistake. Not to worry though! If any of the following are the case, we will take care of it for you.
If the product has a hole, stains, or manufacturing defect.
If a print is clearly crooked or off-center (>1").
If we printed the wrong image.
Wrong Item Sent
If we send you the wrong garment, color or size.
*Important: We do not provide returns or exchanges for the following:
Ordered the Wrong Size
Customer ordered wrong size or it did not fit to their satisfaction
Incorrectly Provided Address
If a customer made an error in the address. Packages returned to us can be shipped again at the cost of the re-shipment.
Replacement Request Instructions
If you believe an error has occurred due to a mistake on our part, first of all please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace any items that we missed the mark on.
Please follow these instructions for an exchange:
1. Take a photo of the problem - If the problem is print size, please use a ruler.
2. Send an email with the subject line "Order # "YourOrderNumber" Replacement Request" to email@example.com
3. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number
- If there are multiple products in an order, identifying the product with the issue
Our support team will respond as soon as possible!